Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance crew is trained to quickly care for all our Linux shared packages customers’ problems and guidance questions. Via our ticket system, it will be possible to post your request and a support staff representative will likely go back to to you in less than max one hour. In actual fact, practice has confirmed that the common reply time frame is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You could write to us 24x7x365 with any concern you’ve got relating to Comrrad Hosting’s products. We have now consultants on duty continuously to provide you with help and support at any time when necessary. You could use the ticketing system or post an e–mail anytime, or you can pick up the telephone or make use of the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Comrrad Hosting’s Control Panel boasts an in depth know–how base which is integrated into all areas. In each section, you’ll find a Help button which will load for you a selection of step–by–step online classes on how to utilize a specific option or complete a selected action. In addition, we have generated training video lessons so you might get a better idea of the Control Panel’s interface.