Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Web Hosting Control Panel you can find a comprehensive Help Center section offering numerous help articles and regularly asked questions. They are contributed by our support team of capable techs. Just type in your question and our intelligent platform will offer you the most appropriate answer.

  • Top quality support service
  • Tutorial Videos

  • For all of you who’d rather learn how to solve a commonly experienced issue by watching an educational video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the educational videos are concise and easy to comprehend. They offer you step–by–step presentations of various website administration activities.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer care service with a 1–hour support ticket response time guarantee. Our team of practiced technical support engineers will be at your disposal to attend to all the queries that you might possibly have. During off–peak hours, a response will be given within just 20 minutes.